Terms & Conditions

  1. Application and entire agreement


1.1       These Terms and Conditions will apply to the purchase of the goods detailed in our quotation (Goods) by the buyer (you or Customer) from  Harley Medic Global  a company registered in  England and Wales.


1.2 These Terms and Conditions will be deemed to have been accepted by you when you accept them and will constitute the entire agreement between us and you.


1.3 These Terms and Conditions and the quotation (together, the Contract) apply to the purchase and sale of all Harley Medic Global services to the exclusion of any other terms that you try to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.


  1. Interpretation


2.1 The headings in these Terms and Conditions are for convenience only and will not affect their interpretation.


2.2 Words imparting the singular number include the plural and vice-versa.


  1. Goods


3.1 The description of the Service is set out in the documentation on our website (harleymedic.co.uk). In accepting the Service you acknowledge that you have not relied upon any statement, promise or other representations about the Service by us.


  1. Price


4.1 The price (Price) of the Service is set out upon completion of payment of your invoice.


4.2 Thereafter, if the cost of goods to us increases due to any factor beyond our control including, but not limited to, material costs, labour costs, alteration of exchange rates or duties, or changes to delivery rates, we can increase the Price prior to delivery.


4.3 Any increase in the Price under the clause above will only take place after we have told you about it.


4.4 The Price is inclusive of fees for packaging and transportation / delivery.


4.5 The Price is exclusive of any applicable VAT and other taxes or levies which are imposed or charged by any competent authority.


  1. Cancellation and alteration of contract


5.1 The quotation Either of us can cancel the order for any reason prior to your acceptance (or rejection) of the quotation.


  1. Payment


6.1 We will invoice you for the Price either:


6.1.1 on or at any time after delivery of the Goods; or


6.1.2 where the Goods are to be collected by you or where you wrongfully do not take delivery of the Goods, at any time after we have notified you that the Goods are ready for collection or we have tried to deliver them.


6.2 You must pay the Price within  1 day of the date of our invoice or otherwise according to any credit terms agreed between us.


6.3 You must make payment even if delivery has not have taken place and/or that the title in the Goods has not passed to you.


6.4 If you do not pay within the period set out above, we will suspend any further deliveries to you and without limiting any of our other rights or remedies for statutory interest, charge you interest at the rate of 1.5% per annum above the base rate of the Bank of England from time to time on the amount outstanding until you pay in full.


6.5 Time for payment will be of the essence of the Contract between us and you.


6.6 All payments must be made in British Pounds unless otherwise agreed in writing between us.


6.7 Both parties must pay all amounts due under these Terms and Conditions in full without any deduction or withholding except as required by law and neither party is entitled to assert any credit, set-off or counterclaim against the other in order to justify withholding payment of any such amount in whole or in part.


  1. Delivery (if applicable)


7.1 We will arrange for the delivery of the goods to the address specified at the time of ordering


7.2 The goods will be sent by a delivery service of our choosing.


7.3 Subject to the specific terms of any special delivery service, delivery can take place at any time of the day and must be accepted at any time between 8 am to 8 pm.


7.4 If you do not take delivery of the Goods we may, at our discretion and without prejudice to any other rights:


7.5 store or arrange for the storage of the Goods and will charge you for all associated costs and expenses including, but not limited to, transportation, storage, and insurance; and / or


7.6 make arrangements for the redelivery of the Goods and will charge you for the costs of such redelivery; and/or


7.7 after 10 business days, resell or otherwise dispose of part or all of the Goods and charge you for any shortfall below the price of the Goods.


7.8 If redelivery is not possible as set out above, you must collect the Goods from our premises and will be notified of this. We can charge you for all associated costs including, but not limited to, storage and insurance.


7.9 Any dates quoted for delivery are approximate only, and the time of delivery is not of the essence. We will not be liable for any delay in delivery of the Goods that is caused by a circumstance beyond our control or your failure to provide us with adequate delivery instructions or any other instructions that are relevant to the supply of the Goods.


  1. Inspection and acceptance of Goods (if applicable)


8.1 You must inspect the packaging of the Goods on delivery. You may open the outer, branded packaging, but not the inner metallic pouch containing the testing kit and associated medical products.


8.2 If you identify any damages or shortages, you must inform us in writing within  7  days of delivery, providing details.


8.3 Other than by agreement, we will only accept returned Goods if we are satisfied that those Goods are defective and if required, have carried out an inspection.


8.4 Subject to your compliance with this clause and/or our agreement, you may return the Goods and we will, as appropriate, repair, or replace, or refund the Goods or part of them.


8.5  We will be under no liability or further obligation in relation to the Goods if:


8.5.1  if you fail to provide notice as set above; and/or


8.5.2 you make any further use of such Goods after giving notice under the clause above relating to damages and shortages; and/or


8.5.3 the defect arises because you did not follow our oral or written instructions about the storage, commissioning, installation, use and maintenance of the Goods; and/or


8.5.4 the defect arises from normal wear and tear of the Goods; and/or


8.5.5 the defect arises from misuse or alteration of the Goods, negligence, wilful damage, or any other act by you, your employees or agents, or any third parties.


8.6 You bear the risk and cost of returning the Goods.


8.7 Acceptance of the Goods will be deemed to be upon inspection of them by you and in any event within  3  days after delivery.


  1. Risk and title (if applicable)


9.1 The risk in the Goods will pass to you on completion of delivery.


9.2 Title to the Goods will not pass to you until we have received payment in full (in cash or cleared funds) for: (a) the Goods and/or (b) any other goods or services that we have supplied to you in respect of which payment has become due.


9.3 Until title to the Goods has passed to you, you must (a) hold the Goods on a fiduciary basis as our bailee; and/or (b) store the goods separately and not remove, deface or obscure any identifying mark or packaging on or relating to the Goods; and/or (c) keep the Goods in satisfactory condition and keep them insured against all risks for their full price from the date of delivery.


  1. Termination


10.1 We can terminate the sale of Goods under the Contract where:


10.1.2 you commit a material breach of your obligations under these Terms and Conditions;


10.1.3  you are or become or, in our reasonable opinion, are about to become the subject of a bankruptcy order or take advantage of any other statutory provision for the relief of insolvent debtors;


10.1.4 you enter into a voluntary arrangement under Part 1 of the Insolvency Act 1986, or any other scheme or arrangement is made with your creditors; or


10.1.5 you convene any meeting of your creditors, enter into voluntary or compulsory liquidation, have a receiver, manager, administrator or administrative receiver appointed in respect of your assets or undertakings or any part thereof, any documents are filed with the court for the appointment of an administrator, a notice of intention to appoint an administrator is given by you or any of your directors or by a qualifying floating charge holder (as defined in para. 14 of Schedule B1 of the Insolvency Act 1986), a resolution is passed or petition presented to any court for the winding up of your affairs or for the granting of an administration order, or any proceedings are commenced relating to your insolvency or possible insolvency.


  1. Limitation of liability


11.1 Our liability under the Contract, and in breach of statutory duty, and in tort, misrepresentation, or otherwise will be limited to this section.


11.2 Subject to the clauses above on Inspection and Acceptance and Risk and Title, all warranties, conditions, or other terms implied by statute or common law (save for those implied by Section 12 of the Sale of Goods Act 1979) are excluded to the fullest extent permitted by law.


11.3  If we do not deliver the Goods, our liability is limited, subject to the clause below, to the costs and expenses incurred by you in obtaining replacement goods of similar description and quality in the cheapest market available, less the price of the Goods.


11.4  Our total liability will not, in any circumstances, exceed the total amount of the Price payable by you.


11.5  We will not be liable (whether caused by our employees, agents, or otherwise) in connection with the Goods, for:


11.6 any indirect, special, or consequential loss, damage, costs, or expenses; and/or


11.7 any loss of profits; loss of anticipated profits; loss of business; loss of data; loss of reputation or goodwill; business interruption; or, other third-party claims; and/or


11.8 any failure to perform any of our obligations if such delay or failure is due to any cause beyond our reasonable control; and/or


11.9 any losses caused directly or indirectly by any failure or breach by you in relation to your obligations; and/or


11.10 any loss relating to the choice of the Goods and how they will meet your purpose or the use by you of the Goods supplied.


11.11 The exclusions of liability contained within this clause will not exclude or limit our liability for death or personal injury caused by our negligence; or for any matter for which it would be illegal for us to exclude or limit our liability; and for fraud or fraudulent misrepresentation.


  1. Communications


12.1 All notices under these Terms and Conditions must be in writing and signed by, or on behalf of, the party giving notice (or a duly authourised officer of that party).


12.2 Notices will be deemed to have been duly given:


12.2.1 when delivered, if delivered by courier or other messenger (including registered mail) during the normal business hours of the recipient;


12.2.2 when sent, if transmitted by fax or email and a successful transmission report or return receipt is generated;


12.2.3 on the fifth business day following mailing, if mailed by national ordinary mail; or


12.2.4 on the tenth business day following mailing, if mailed by airmail.


12.3 All notices under these Terms and Conditions must be addressed to the most recent address, email address or fax number notified to the other party.


  1. Data protection


13.1 When providing the Goods to the Buyer, the Seller may gain access to and/or acquire the ability to transfer, store or process personal data of employees of the Buyer.


13.2 The parties agree that where such processing of personal data takes place, the Buyer shall be ‘data controller’ and the Seller shall be the ‘data processor’ as defined in the General Data Protection Regulation (GDPR) as may be amended, extended, and/or re-enacted from time to time.


13.3 For the avoidance of doubt, ‘Personal Data’, ‘Processing’, ‘Data Controller’, ‘Data Processor’ and ‘Data Subject’ shall have the same meaning as in the GDPR.


13.4 The Seller shall only Process Personal Data to the extent reasonably required to enable it to provide the Goods as mentioned in these terms and conditions or as requested by and agreed with the Buyer, shall not retain any Personal Data longer than necessary.


13.5 The Seller has the right to disclose Personal Data to any third parties required in the processing of the service requested by the Buyer. Personal Data generated by third parties relating to data provided by the Seller will be made available to the Seller. Third parties will share personal information with the Seller and vice versa.


13.6 The Seller shall implement and maintain technical and organisational security measures as are required to protect Personal Data Processed by the Seller on behalf of the Buyer. Further information about the Seller’s approach to data protection are specified in its Data Protection Policy, which can be found on the company website at www.harleymedic.com.


  1. Circumstances beyond the control of either party


14.1 Neither party shall be liable for any failure or delay in performing their obligations where such failure or delay results from any cause that is beyond the reasonable control of that party. Such causes include, but are not limited to: industrial action, civil unrest, fire, flood, storms, earthquakes, acts of terrorism, acts of war, governmental action, or any other event that is beyond the control of the party in question. Harley Medic Global is not responsible beyond organising the bookings for its clients. Failure by the lab or service providers used by Harley Medic Global to produce results and certificates in time will not be Harley Medic Globals responsibility. Harley Medic Global is not responsible for any delays or cost incurred as a result of a failure by a third party to produce test results within the guaranteed time.


  1. Severance/ Cancellation – all bookings can be rearranged for alternative dates where available free of charge. All bookings are subject to a £50 cancellation fee. There is a 100% cancellation fee if not informed within 48 hours of the appointment, regardless of external circumstances such as new regulations or lockdown restrictions.


15.1 If one or more of these Terms and Conditions is found to be unlawful, invalid or otherwise unenforceable, that / those provisions shall be deemed severed from the remainder of these Terms and Conditions (which will remain valid and enforceable).


  1. Law and jurisdiction


16.1 This Agreement shall be governed by and interpreted according to the law of England and Wales and all disputes arising under the Agreement (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the English and Welsh courts.


Some bookings have been facilitated by SimplyBook.me Ltd and is therefore subject to their T&C’s where applicable. Please visit simplybook.me to view their T&C’s .